We understand that superior property management is critically important to any underlying real estate value creation strategy. Because we are owners ourselves, we see the important role that property managers play in protecting and enhancing the investment. That’s why we made the commitment to create a “best in class” standard of operation and began providing in house property management in 2010.
Our current portfolio ranges from sophisticated Class A office properties and suburban mixed-use parks to transformative new urban developments in the D.C. Metro area, Philadelphia and New York City. We communicate proactively, consistently and timely to clients, tenants and vendors and area proud of the strong and trusted working relationships we’ve built at our properties. MRP’s approach to Property Management is broken down into three priorities:
Tenant Satisfaction – We maintain a tenant focused culture of exemplary service at every level of the organization. Our teams ensure first-class customer service proactive engagement and timely issue resolution.
Financial Performance – We understand our clients’ financial goals, taking action to achieve them and closely tracking performance of the asset to ensure success.
Operational Excellence – Our teams protect property infrastructure and systems through best-in-class inspections and preventive maintenance. We strategically evaluate and present potential capital investments to improve asset performance and property value.
We deliver on each of these priorities by hiring, training and retaining the best people in the market. Great people doing great work, supported by great systems and collaboration with experienced colleagues is our recipe for success. Managers work closely with asset management, leasing, accounting, construction, and engineering. This coordinated approach ensures that all the best ideas are surfaced, all the major issues are well understood, and all the right solutions are implemented.